Shipping + Payment
processing times and shipping
processing times
All orders are carefully and lovingly packaged and we always do our best to ship everything as quickly as possible. This usually happens within 1-2 days.
Funeral stationery will be sent the next day at the latest.
If something is particularly urgent, please feel free to write us a message.
Free Shipping
Within Germany we ship free of charge for orders over 39 €.
Shipping costs
Shipping costs in Germany are €2.40 for orders up to €19.00.
In addition, we charge shipping costs of €4.00.
For orders over €39.00, shipping is generally free within Germany.
The shipping costs for international orders are between €8.50 and €12.00 and will be displayed at checkout.
Where do you deliver?
Of course we ship within Germany and also to these countries:
- Belgium
- Denmark
- Estonia
- Finland
- Ireland
- Italy
- Croatia
- Latvia
- Liechtenstein
- Malta
- Netherlands
- Austria
- Portugal
- Switzerland
- Slovenia
- Czech Republic
- Hungary
- USA
Customs + Taxes
If your order is shipped to a non-EU country, additional taxes or costs (e.g. customs duties) may be incurred. These will not be paid or invoiced by us, but must be paid by you directly to the relevant customs or tax authorities. Please ask the relevant authorities directly for details.
Payment Methods
What payment methods do you offer?
The following payment methods are available in our shop:
- Apple Pay
- Google Pay
- Klarna
- Credit card Visa
- Credit card Mastercard
- Credit card Maestro
- American Express credit card
- Union Pay credit card
- Instant transfer
- Paypal
- ShopPay
For our international customers we also have these payment methods:
- Bancontact (Belgium)
- eps transfer (Austria)
- Ideal (Netherlands)
Returns and Exchanges
You can find everything about returns or complaints on this page .